Delivery Policy

When the customer purchases from Singapore Coffee Service Pte Ltd, legal obligations arise, and their right to refund of monies charged to their credit card or paid in any other way agreed by Singapore Coffee Service Pte Ltd, are limited by our terms & conditions.

Users must not make any purchase through this website unless they understand and agree to all Singapore Coffee Service Pte Ltd terms and conditions.

Once payment is made for the purchase, it is deemed that the user has read and understood the terms and conditions for such a purchase. If users have any queries, please contact Singapore Coffee Service Pte Ltd, before making any purchase, for any service throughout this website.

Orders placed via Singapore Coffee Service Pte Ltd website shall be processed the next working day. All orders placed on weekends shall be processed on the next working day. All orders processed will be dispatched within 24 – 48 hrs on condition that payment reflects in the bank account of Singapore Coffee Service Pte Ltd, and it falls on a working day.

Delivery is done through Singapore Coffee Service Pte Ltd logistics partners.

Singapore Coffee Service Pte Ltd strives to ensure that all parcels shall be delivered within 48 hrs after being dispatched. This is subject to stock availability.

Extended Delivery Times

Should an order be placed for an item which Singapore Coffee Service Pte Ltd do not have in stock, we will first contact the customer and only then order the stock from our suppliers. Should our suppliers not be able to confirm a date within three weeks, from time of the order, for delivery, we will contact you and act on your instructions.

Special Orders

Certain special orders, including custom products, special configurations, and orders require varying order lead times. Please contact us for further information.

Shipping

See shipping option selections at checkout. Shipping options may be amended from time-to-time to align with promotions or changes in local shipping rates. Shipping is applicable to Singapore addresses only. Please contact us separately if you require shipping to other countries.