Terms & Conditions

Website Terms and Conditions of Use Relating to www.scs.coffee

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the Singapore Coffee Services Pte Ltd(“Provider”) website located at the domain name www.scs.coffee (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

E-Commerce & Privacy

The Website www.scs.coffee sells coffee capsules, and related products and accessories online. The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by the provider under any circumstances.

The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.

Online Payment – PayPal

All online credit card payments are processed by PayPal. Card Holders may go to www.paypal.com to view the security policy. PayPal ID to make payment to is sales@scs.coffee

Electronic Funds Transfer (EFT)

If the User selects to pay via Electronic Funds Transfer (EFT), please follow below instructions on how to transfer payment to Singapore Coffee Service Pte Ltd bank account and would be subject to the following rules:

  • The exact amount must be paid;

  • The payment must be made to Singapore Coffee Service Pte Ltd bank account (identified below);

  • The transfer code must be provided by the User at the point of Checkout;

  • Orders with no transfer code/s furnished will not be accepted;

  • Orders with verified transactions will be filled the next working day.

Cheque Deposits

If the User selects to pay by Cheque Deposit, please follow below instructions on how to deposit monies to Singapore Coffee Service Pte Ltd bank account and would be subject to the following rules:

  • The exact amount must be paid;

  • The cheque must be made to Singapore Coffee Service Pte Ltd bank account (identified below);

  • The bank and cheque number must be provided by the User at the point of Checkout;

  • Orders with no bank and cheque information furnished will not be accepted;

  • Orders with cleared cheques (typically 2-3 working days) will be filled on the next working day;

  • No cheque deposits are accepted from outside the borders of Singapore.

Singapore Coffee Service Pte Ltd banking details are as follows:

Bank: Malayan Banking Berhad (MayBank)

Bank Account Number: 04011109116

Branch code: 001

Bank code: 7302

Swift code: MBBESGSG


Refund and Return Policy

The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% charge for administration costs.

The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the info@scs.coffee

Updating of these Terms and Conditions

Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special,consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.